Transformative Healthcare

What if every patient received the kind of focused personal attention Dr. Kuhlman used with three U.S. Presidents? Kuhlman and Peach show how this level of care can be achieved now.

In Transformative Healthcare, Jeffrey Kuhlman, MD, and Daniel J. Peach unveil a step-by-step game plan to save millions of dollars and thousands of lives. How do they know it works? They’ve implemented it in several hospitals and seen dramatic results.

Dr. Kuhlman has spent his career emphasizing the merits of the patient-doctor relationship. Each one is unique. That’s been his approach to care, whether it's with U.S. Presidents or with the person who shows up in an emergency room on a Saturday evening. Daniel Peach is an expert on human performance and change principles, as evidenced in his work in the ever-changing world of security and in hospital administration.

Together, and through a series of trials and errors, Kuhlman and Peach have come up with logical solutions to the healthcare dilemma, one event at a time. The answers are not some distant concepts in the ether. They're right in front us. It just takes a method to make them actionable. Kuhlman and Peach have the method. They eagerly and clearly share it in this book.

The genesis of these transformative methods goes back to their experiences with chest-pain patients in emergency departments. By developing a quick five-phase HEART Score rather than defaulting to tests (expensive and oftentimes unnecessary), they saved $32 million annually in just chest-pain events … in one hospital. Outpatient care doubled and admission rates dropped by half.

Since then, similar methods have been implemented for patients undergoing Coronary Artery Bypass Graft surgery, resulting in improved mortality and fewer readmissions. They've also developed a sepsis algorithm, which has resulted in 1,200 more patients every year living post-implementation.