The HR Change Toolkit
Lucy Adams
It's hard to make change happen in HR. If you're a HR manager with good ideas on making things work better that's frustrating enough, but for organisations that fail to respond to the way the world is changing the results could be fatal.
In this insightful, practical book the world's top HR disruptor - Lucy Adams - explains why HR needs to change its approach if it’s to be successful in transforming its organisations. She also shares workable strategies for getting your own HR team ready, preparing the ground in your organisation, designing your change and implementing it effectively.
It's up to you to lead the way - here's what you need to make it happen.
The Frustration of Change
Section 1: EACH of Us Has a Role to Play
Section 2: Why HR Finds Change Hard
Section 3: Prepare Your HR Team
Build Your HR Team's Credibility
Get Rid of 'HR Speak'
Review Your Team's Beliefs and Skills
Your Change Readiness Check
Section 4: Prepare the Ground in Your Organisation
Create Your Change Story
What's Your Problem?
The Scary Six
Align HR With Your External Brand
Build Useful Coalitions
Get Regulators On Your Side
Focus on Your End Customer
Section 5: Design Your Change
Don't Embark on HR Transformation
Segment and Target Your Employees
Create Employee Personas
Beware Of The 90/10 Rule
Think Products, Not Services
How Product Designers Do it
Design Experiences, Not Processes
Section 6: Help Your Change to Happen
Understand Why Humans Behave the Way They Do
Lead Change the Human Way
Empower Your Front Line
Pilot Your Change
Brand and Launch Your Change
Make Use of HR Technology
Measure the Impact
Know Your Limits
Section 7: A Test Case: Changing Performance Management
Section 8: 20 Changes You Can Make Right Now
Section 9: Essential Reading
About the Author
Acknowledgements
Informations :
Editeur :
Auteur(s) :
Lucy Adams
Nombre de pages :
126