Leading Through Uncertainty

The rapid advancement of technology has fuelled fast-paced change in business, creating a high-performance culture that requires leaders to be resilient, agile and results-focused. But the increased level of uncertainty and an ever-expanding workload often create stress, overwhelm, fear and polarization, leading to disconnection. The world never stops, and when people get caught in the same trap they risk burning out.

In Leading Through Uncertainty, leadership expert Jude Jennison explores the challenges leaders face as human beings in a technological world, the new habits and behaviours they need to adopt to re-connect on a human to human basis, and the leadership qualities they need to lead through uncertainty. This is a call to return to the core of humanity to find the natural human characteristics of communication, connection, compassion and community, drawing on the experience of working with a herd of horses to understand the impact of non-verbal communication on leadership.

Foreword

Acknowledgements

Introduction

Part 1: The context of uncertainty

1 My path of uncertainty

2 Human beings vs super computers

3 Emotional engagement 

Part 2: You are not a machine!

4 Stress and overwhelm 

5 Fear and polarisation

6 Pain and trauma 

Part 3: Human connection 

7 Creating the framework

8 Co-sensing and co-shaping the future

9 Listening and dialogue

10 Connection and support

11 Building trust 

12 Staying with the discomfort of uncertainty 

13 Being human 

14 Leading from the heart and soul

Epilogue 

Meet the equine team

About the author